EXCHANGE / RETURN / REFUND
PRODUCT EXCHANGE POLICY
- Product exchanges will be handled as product return / refund and a new order should be placed.
PRODUCT RETURN & REFUND POLICY
Product refunds must meet the following criteria:
- Request made within 30 days of the order date
- Product must be in new condition
- Product must have all original tags and packaging
- Return shipping cost(s) will be paid for by CORESTHETIX via pre-paid postage for your convenience and satisfaction.
- Product refunds will be credited back to the original method of payment. Please allow 2 – 4 weeks after you ship the product back for credits to be processed.
DEFECTIVE OR INCORRECT ITEMS
- If you received defective or incorrect products, please follow our product return process and a CORESTHETIX team member will reach out to you.
To initiate a return, please click the following LINK